International Bonus Saver Account FAQs

1. Why should I bank with Lloyds TSB International?

Lloyds TSB International gives you the security of a brand you can trust whilst offering products for customers with international needs.

We have offices and dedicated staff located around the world to serve you.

With our help, you can have peace of mind whilst you move or live abroad without your finances having to move with you.

2. Who can benefit from putting money offshore?

You can benefit from putting your money into an international account if:

• you are moving, travelling or working abroad
• you are living abroad
• you want to invest abroad (property, etc.)
• you want to retire abroad
• you have family members needing financial support in different countries
  e.g. your children are studying in the UK but you are working abroad.

3. Why choose an international savings account?

You will benefit from an international savings account if:

• you want to save in a currency other than sterling.
• you have moved or are planning on moving abroad, and want an accessible savings account.*

4. I'm living abroad and would like to discuss some of the Lloyds TSB International products. Who should I contact?

Lloyds TSB representatives are located worldwide.

• If you are in the UK call 0800 876 6555.
• If you are living elsewhere,call +44 (0) 1624 641 825.

5. What currencies is the International Bonus Saver Account available in?

You can save in US Dollars (available from September 2010), Sterling and/or Euros..

We also have other savings products available in different currencies. Find out more, about our Fixed Term Deposits, our Money Market Call Account, or our Offshore Limited Edition Deposits

6. Is there a penalty for withdrawing money?

No, you can withdraw your money at any time without penalty from an International Bonus Saver Account.

7. What is the maximum deposit allowance?

You can deposit up to £/€ 2 million.

8. Can I open more than one International Bonus Saver Account?

You can only open one single or joint International Bonus Saver Account per currency per offering (i.e. when the interest rate of the Bonus Saver Account offering is changed, this is considered a new offering, and you may apply for an additional account).

9. Is the interest rate variable or fixed?

The interest rate is variable and depends on the balance you hold: the interest rate is tiered. For more information, see our International Bonus Saver interest rates

10. What is a tiered interest rate?

When the interest rate is tiered, the more you deposit, the more interest you earn up to the maximum deposit allowance.

11. What interest rate do I get once the bonus runs out?

For detailed interest rates, see our International Bonus Saver Account interest rates here.

12. How long do I get the interest rate bonus for?

The interest rate bonus applies for the first 12 months from opening the account.

13. How can I access my money with an International Bonus Saver Account?

You can request a transfer to another bank account by telephone or online. For easy access to your International Bonus Saver, you could open a Premier International Account.

14. How can I pay money in an International Bonus Saver Account?

We will provide you with a sort code and account number (IBAN and BIC for transfers from banks outside the UK) to enable you to deposit money. You can also pay in cheques but our standard charges will apply. For more information, see our International Fees and charges.

15. How can I get help with my online application?

For instructions on applying for an international account, see How to apply.

You can call us for help at any stage during the application process.

• From the UK, call 0800 876 6555
• Outside the UK, call +44 (0) 1624 641 825

16. Can I track the progress of my application?

Yes you can:

• Call +44 (0) 1624 638000 (Option 2)
• Email internationalacctopening@lloydstsb-offshore.com

17. What supporting documents will I need for my application?

You will need:

• a certified copy of your passport or ID card (for each account holder for a joint account).
• an original or certified copy of proof of address documentation dated within the last 3 months (for each account holder for a joint account).
• confirmation of source of funds and supporting documentation.

Find out more about how to certify documents and what documents are relevant, in the Appendix of the following PDF

18. What happens after my online application?

Once you submit your application, we will e-mail you a confirmation of receipt.

We will review your application within 2 working days and e-mail you a list of supporting documents we need in order to open your account.

Once we've received your supporting documents, we will open your account and send you a welcome letter within 5 working days.

If we need any more information before opening your account, we'll contact you by phone or e-mail.